Terms of service

Welcome to Locker-13 (“we,” “us,” “our”), ABN: 26615208857. By accessing or using our website and purchasing products from us, you agree to be bound by these Terms and Conditions.

Products:

  • We aim for accurate descriptions; slight variations may occur.

Pricing & Payment:

  • All prices are in AUD, including GST. Payments are processed securely via Shopify and must be completed before dispatch.

Shipping:

  • Standard: 3–7 business days within Melbourne/Australia.
  • Express: 1–3 business days within Melbourne/Australia.
  • Costs shown at checkout.

Returns & Refunds:

  • Faulty, damaged, or incorrect items: repair, replacement, or refund per ACL
  • Change-of-mind returns: accepted within 14 days if unused/unopened; customer pays return shipping.

Limitation of Liability:

  • Not liable for indirect or consequential losses. ACL rights preserved.

Governing Law:

  • Victoria, Australia.